27 Mortimer Street
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This course supports your study towards PMI’s NEW Programme Management Professional (PgMP℠)Credential

 

Well done! Good mix between theoretical background and experiences from real projects!


Reto Rothenbuehler
System Platform Manager
Schindler Lifts Ltd

PMBOK® Guide knowledge areas:

Project Scope Management

Project Quality Management

Project Risk Management

Project Communications Management

Requirements Management: A Key to Project Success


Course information

Duration: 3 days
PDUs: 22.5

Course Fee:
£1595 excl. VAT
€2295 excl. VAT

 

Learn how to:

  • Apply a requirements management process to a project life cycle
  • Develop and gain agreement upon requirements that meet specific business objectives
  • Identify formal and informal techniques to manage customer relationships within the requirements management process
  • Implement a change management process to control scope creep

Course Synopsis

Requirements are the foundation of any project, yet the number of project failures attributed to inadequate requirements development and management is staggering. As projects progress, “scope creep” often occurs due to the inability to manage constant change. Customers’ needs and the project sponsor’s needs frequently seem to be at odds. How does the project manager cope with all the turmoil?

Requirements Management takes the project manager beyond the basics of all aspects of the requirements management process, from concept through closeout. Participants will learn up-to-date practices for requirements management and a recommended requirements management process, including proper selection of tools and techniques for specific types of projects. They will explore evaluation techniques to verify requirements early in the project life cycle so as to prevent costly rework downstream. Even with a solid process for managing requirements, fallout may still result from the battle between important project stakeholders. Participants will practice methods of effective relationship management and negotiation to ensure agreement on functional requirements.

An action-packed, integrated case study will provide experienced project managers, who already have experience with the basics of requirements management, the opportunity to practice new skills in a supportive learning environment. Participants responsible for all types of projects, from construction to new product development to information technology, will take home tools and techniques to put to immediate use.

Reminder: Participants should have a basic understanding of project management processes and how to identify, analyse and write requirements prior to taking this course.

Course Topics

  1. Requirements Factors Influencing Project Problems
    1. Identify causes and symptoms of requirements problems
    2. Describe the impact of ineffective requirements on project success
  2. The Project Requirements Process
    1. The project management and requirements management life cycles
    2. Steps in the requirements management process
    3. Fixed and evolving requirements
    4. Organisational standards
  3. Stakeholder Assessment
    1. Identification and categorisation
    2. Communication plan
    3. Risk factors
  4. Requirements Identification
    1. Conducting a stakeholder analysis
    2. Identifying risks and mitigation
  5. Critical Success Factors
    1. Traceability matrix
    2. Global requirements mapping
    3. Test plan
    4. Requirements management standards
  6. Requirements Derivation
    1. Functional and non-function requirements
    2. Global requirements
    3. Identifying multiple views
    4. Tools and techniques
    5. Documentation standards
  7. Evaluation and Approval
    1. Selection of tools and techniques
    2. Requirement/prototype review
    3. Risk assessment
    4. Baseline documentation
  8. Change Management
    1. Evaluate policy for project needs
    2. Establish business criteria for change control
    3. Select tools and techniques
    4. Success criteria
  9. Validation of Project Outcomes
    1. Acceptance criteria
    2. Project test results
  10. Closeout Procedures
    1. Identify requirements documents that are necessary for project closeout
    2. Describe information available to the project mangager for closeout
    3. Explain how to evaluate the effectiveness of the requirements management process for the project

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