PMI members get 15% off this course. Valid membership number required.
ESI’s Business Analysis courses cover the areas laid down in the IIBA’s Business Analysis Body of Knowledge® (BABOK®), and our courses can be applied towards the 21 hours of training needed to apply to take the IIBA’s Certified Business Analysis Professional™ (CBAP™) exam.
Identify the use of facilitation in business analysis
Explain the role and responsibilities of a business analysis facilitator
Plan a facilitation session
Use the appropriate facilitation techniques for a given session
Conduct a facilitation session using best practices
Manage conflict during a session
Identify facilitation opportunities in business analysis
Course Synopsis
The business analyst spends a significant amount of
time facilitating requirements; yet many business
analysts lack formal training on this vital skill. A
successful facilitation session results in requirements
that you can begin to analyse and work with.
Facilitation Techniques for Requirements
Development focuses on teaching the facilitation skills
necessary to elicit and analyse requirements on a
project.
In this highly interactive course, you will learn how to
effectively help stakeholders define their needs and
form these needs into quantifiable requirements
through facilitation. As a facilitator, you will learn how
to prepare for and conduct both face-to-face and
remote group sessions. You will be exposed not only to
several facilitator techniques such as brainstorming,
JAD and focus groups, but you will also learn how to
manage conflict in a session.
You will leave the class with the confidence to prepare
for a session, including creating a facilitation plan,
motivating group participation, building consensus,
managing conflict, maintaining session focus and
evaluating results for lessons learned.
Reminder: Prior to taking this course,
you should have acquired the
background as taught in How to Gather
and Document User Requirements.
