Identify the use of facilitation in business analysis
Explain the role and responsibilities of a business analysis facilitator
Plan a facilitation session
Use the appropriate facilitation techniques for a given session
Conduct a facilitation session using best practices
Manage conflict during a session
Identify facilitation opportunities in business analysis
Course Overview
As business analysts, we spend a significant amount of time facilitating requirements; yet many of us lack formal training in this vital skill. A successful facilitation session results in requirements that you can begin to analyse and work with. This course focuses on teaching the facilitation skills necessary to elicit and analyse project requirements. Learn how to effectively help stakeholders define their needs and form these needs into quantifiable requirements through facilitation. Learn how to prepare for and conduct both face-to-face and remote group sessions and get experience of facilitator techniques such as brainstorming and focus groups. Participants will also learn how to manage conflict in a session, motivate group participation, build consensus, manage conflict, maintain session focus and evaluate results.
This course is available through MyESI™ – test your knowledge before you attend class with our pre-course assessment and access targeted course content after you leave class. Create a FREE MyESI account when you register for a course…click here for more details.
This course is available as in-house corporate training. Available to groups of 10 or more (please note this is a guideline). To find out more about corporate training for your organisation click here.
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and the instructor was great!”
