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ESI’s Business Analysis courses cover the areas laid down in the IIBA’s Business Analysis Body of Knowledge® (BABOK®), and our courses can be applied towards the 21 hours of training needed to apply to take the IIBA’s Certified Business Analysis Professional™ (CBAP™) exam.

 

Testimonial

Learned things which I’ll use in my work – such as requirements and work flow. This course helped me understand how to organise and do my work more efficiently. Thank you.


Iveta Dzirne
Business Analyst
Hansabank

PMBOK® Guide knowledge areas:

Project Integration Management

Project Scope Management

Project Quality Management

Project Communication Management

 

BABOK® knowledge areas:

Requirements Planning and Management

Requirements Elicitation

Requirements Communication

Requirements Analysis and Documentation

Solution Assessment and Validation

 

Professional Certificate in Business Analysis

Professional Certificate in Business Analysis
Take 5 courses within 4 years >>

How to Gather and Document User Requirements

Master the requirements process to fulfil the vision and scope of any project


Course information

Duration: 4 days
PDUs: 28

Course Fee:
£1695 excl. VAT
€1995 excl. VAT

 

You will learn how to:

  • Define the role of the business analyst in the requirements process
  • Effectively document a project's vision and scope
  • Identify user classes and define their environment
  • Develop a Requirements Analysis Work Plan
  • Define, elicit, structure, validate and document business requirements
  • Structure a Business Requirements Document

Course Synopsis

Incomplete requirements are often cited as the number-on reason projects or systems fail. Accurately defining the requirements and staying on course from the beginning is critical to success in our current environment.

This practical course introduces the role of the business analyst as it relates to the analysis and documentation of requirements. It familiarises participants with core knowledge and skills required to analyse and document user requirements and identifies how these requirements are defined and managed throughout the project life-cycle.

Recommendation: The material presented in this course provides great foundation level knowledge in analysis and documentation of requirements. If you plan to take additional courses in the Business Analysis Programme, this course gives you a great starting point from which to develop.

Course Topics

  1. Roles, Definitions and Key Principles
    1. Critical role of the business analyst
    2. Creating and adopting a formal documentation strategy
    3. Key requirements documents
    4. Roles and mutual expectations among team members
  2. Types of Requirements
    1. Attributed and other types of effective requirements
    2. What is an effective requirement?
  3. Vision, Scope and Quality
    1. Defining problem, vision and scope
    2. Importance of a solution’s scope statement
    3. Documenting project vision and scope
    4. Including quality measures
    5. Managing change
  4. Introduction to Modelling
    1. Documenting and tracking business rules
    2. Why use models?
    3. Modelling techniques
  5. Creating a Requirements Work Plan
    1. The value of planning
    2. Elements of a requirements work plan
    3. Planning the analysis
    4. Identifying business analysis tasks
    5. Stakeholder identification and prioritisation
    6. User identification and profiling
  6. Elicitation Techniques
    1. Dealing with barriers to elicitation
    2. Elicitation strategy
    3. Elicitation techniques
    4. Advantages and challenges of elicitation techniques
  7. Documenting Requirements
    1. The purpose of documenting requirements
    2. Elements of a business requirements document
    3. Technical writing guidelines
    4. Requirements analysis
    5. The role of modelling in requirements documentation
    6. Use case and activity diagrams
    7. Presenting requirements
  8. Managing Consensus
    1. Communicating effectively
    2. Effective consensus building
  9. Validating Requirements
    1. Validation techniques
    2. Decision making and approvals
    3. Managing change and risk post-validation
    4. What happens next?

Show All Topics

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