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30-32 Mortimer St
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Tel: +44 (0)20 7017 7100

    

 

PMI members get 15% off this course. Valid membership number required.

 

Coaching and Mentoring for Improved Performance

Learn a structured approach for improving the performance of others


Course information

Duration: 3 days
PDUs: 22.5

Course Fee:
£1495 excl. VAT
€1795 excl. VAT

 

You will learn how to:

  • Delegate work successfully
  • Provide focused feedback to improve future performance
  • Improve the performance of others
  • Work through difficult performance issues
  • Apply a structured coaching and mentoring model to guide you through the coaching and mentoring processes
  • Apply techniques for evaluating performance

Course Synopsis

Imagine the benefits you and your organisation could realise if you could delegate successfully to others and in the process improve their performance and results. All this using applied proven techniques!

Coaching and Mentoring for Improved Performance will teach you how to apply a powerful behavioural coaching and mentoring model and a set of integrated tools that will improve the quality, efficiency and effectiveness of your coaching with lasting results; whether with direct reports, peers or those in more senior positions.

Based on current performance levels and work load - through practical exercises, group discussions and case studies - you will determine what work can be assigned and to whom. You will also learn how to delegate work with improved clarity and efficiency in order to establish a strong foundation for success.

You will assess your own personal coaching style and learn how to leverage that style. You will learn how to deal more effectively with challenging realities faced by coaches and managers in all types of organisations and be able to discuss your own real-life coaching concerns.

You will come away from this course with a structured approach for improving the performance of others and a tool for raising the effectiveness of all those who work with you.

Course Topics

  1. Why Coach?
    1. Benefits of coaching
    2. Impact of coaching
    3. ESI Mindset Model
    4. Coaching Statement of Purpose
    5. Coaching and mentoring
  2. Coaching and Mentoring Model
    1. Determining the appropriate style
    2. Coaching styles
    3. Coaching actions
  3. Preparing to Coach
    1. Assessing personal coaching style
    2. Assessing learning styles
    3. Setting expectations
    4. Creating a plan
  4. Coaching
    1. Aligning coaching style with performance level
    2. Delegating tasks
    3. Guiding performance
    4. Evaluating performance
    5. Providing feedback
    6. Handling performance problems effectively
  5. Job and Career Coaching
    1. What’s the difference?
    2. Job proficiency and job mastery
    3. Techniques to manage performance

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