This course supports your study towards PMP® Certification
This course was great and it exceeded my expectations of the topics. Definitely I will try to implement the tools and methodology in my future work to the benefit of my organisation. Thank you for the great four days!
Fred El-Khodary PMU Dept Manager Kandil Industries
Avoid the management “dead zone” lurking in every process redesign project
Facilitate a paradigm shift within your organisation
Set realistic “stretch targets” for the transition
Evaluate the organisation culture’s readiness for change
Maintain a constancy of purpose despite declining morale and hostile attitudes in some stakeholders
Assess the effectiveness of current processes
Reinvent effective processes for the future
Course Synopsis
To survive in the twenty-first century, organisations must become lean, flexible, innovative and customer-driven. To do this, most companies need to analyse and redesign core business processes. They must abandon old ideas about how organisations should be managed and rethink how to do things faster, better, cheaper—or whether to do them at all.
Business process analysis and redesign, also called business process innovation, can tremendously improve an organisation’s productivity, profitability, responsiveness and customer satisfaction. In pacesetting organisations, fast, efficient processes have become a primary vehicle to leverage intellectual capital.
Learn practical techniques for redesigning critical processes in corporations, government agencies and non-profit organisations at this valuable course. Get answers to fundamental questions about process innovation: what it is, what benefits it affords, and why it necessitates rethinking an organisation’s use of information technology and management control mechanisms.
You will leave the course prepared to begin business process analysis and redesign with realistic expectations and sound strategies that provide a foundation for success.
