Managing Information Technology Projects Course information Duration: 3 days PDUs: 22.5 Course Fee: £1395 excl. VAT €1995 excl. VAT Related links     Ask a question about this course     Download description Take a Pre- and Post-course assessment   Register for a course 10-12 Mar 08 19-21 May 08 28-30 Jul 08 6-8 Oct 08 15-17 Dec 08

Select a Public Classroom Course Aligning Project Management with Organisational Strategy Business Process Analysis, Innovation and Design Coaching and Mentoring for Improved Performance Contract Management Principles and Practices Critical Thinking and Problem Solving Establishing the Project Management Office Financial Management for Project and Contract Managers How to Gather and Document User Requirements Introduction to Business Analysis Introduction to Testing for Business Analysts IT Risk Management Leading Complex Projects Leading Project Managers Logical Data Modelling Managing Global Projects Managing Information Technology Projects Managing Projects Negotiation Skills PMP® Exam Preparation PMP® Power Exam Preparation Process Modelling Management Programme Management Project Leadership, Management and Communications Project Management Applications Quality for Project Managers Rapid Assessment and Recovery of Troubled Projects Requirements Management: A Key to Project Success Risk Management Scheduling and Cost Control Systems Integration Project Management Taking Charge of Organisational Change Unlocking the Power of Earned Value Management Use Case Modelling for Business Analysis Writing Statements of Work: The Heart of Any Contract

Learn how to:

• Define the role of the IT project manager
• Develop a results-driven project management team
• Identify, interpret, and manage the real project requirements
• Develop a focused project plan to manage IT projects
• Estimate IT project costs and schedules using proven techniques
• Find solutions to problems specifically related to IT projects

Course Synopsis

Today’s IT projects present unique challenges to the project manager requiring co-ordination with many stakeholders and integration of various technological capabilities. In Managing IT Projects, you’ll discover critical success factors and hidden risks inherent in IT projects - and you’ll leave with an understanding of strategies and techniques developed in the field by experienced IT project managers for successfully managing IT projects.

The course addresses all areas of IT project management: hardware, software, systems integration, communications and human resources. It addresses the role of the project manager and the project team at each phase of the project life cycle; helping you gain the foundation, basic experience, techniques and tools to manage each stage of your project. You’ll learn techniques to determine customer requirements, set goals tied directly to stakeholder needs, get the most from your project management team, and utilise project management tools to get work done on time and within budget.

You’ll learn IT project management skills through hands-on exercises, interactive case studies, and relevant discussions with your peers and an experienced IT project management instructor. This approach allows you to practice new skills and ask questions as you assimilate a broad array of practical experiences that can immediately be applied when you return to the workplace.

Reminder: Participants taking this course should not take Managing Projects.

Course Topics

1. Overview of IT Project Management
   1. Definition and characteristics of IT project management
   2. Common reasons why IT projects fail
   3. Critical factors for IT project success
   4. The IT project life cycle and the activities of each life cycle phase
   5. Project processes common to all projects
2. Concept Phase
   1. Selecting and funding IT projects
   2. Identify key project stakeholders
   3. Describe the purpose and content of a IT business case
   4. Prepare a project charter
3. Requirements Phase
   1. Identify and articulate customer requirements
   2. Distinguish between functional and technical requirements
   3. Use different methods for gathering requirements
   4. Develop a requirements traceability methodology
4. Planning Phase
   1. Identify the key components of the project plan and the planning process
   2. Construct a work breakdown structure showing all work components
   3. Build a project schedule
   4. Estimate duration, resources, and costs
   5. Describe risk management planning and risk response planning
   6. Describe subsidiary management plans including communications, procurement and quality
5. Design Phase
   1. Describe the major activities of the preliminary and detailed design activities
   2. Identify typical content of the technical specification document
   3. Identify some design techniques use in developing the technical solution
   4. Describe make or buy decision methodology
6. Construction Phase
   1. Develop a project team to build and deliver the product
   2. Describe quality assurance activities, testing and audits
   3. Assess project performance
   4. Develop and use a change request methodology
   5. Develop risk response strategies
7. Delivery Phase
   1. Describe the key activities of the delivery phase
   2. Describe four major product/system conversion strategies
   3. Understand the "go-live" transition responsibilities of the project manager
   4. Develop scope verification and customer acceptance strategies

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