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The Challenges to Success for Project and Programme Management Offices

This study sought to assess the impact and significance of the PMO within organisations, to discover the challenges they have faced, and measures they have attempted to overcome them. The results provide insight into the issues that may benefit PMOs as they undertake their mission to improve organisational performance, particularly in the current economic environment.

Project/Programme Management Offices (PMO) contribute to Centres of Excellence in commercial, government and not-for-profit organisations and have been widely adopted in order to improve project management performance. The majority of PMOs still endeavour to realise the full measure of their potential. Variances exist among PMOs of roles and responsibilities, performance metrics, standards for success, and stature from organisation to organisation. Surveying PMO professionals on the success of their PMOs indicated four key conclusions:

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